Privacy Policy

Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide when you:

• Contact us via the Contact form, email, or other channels
• Submit a partnership, collaboration, or payload hosting enquiry
• Subscribe to newsletters or programme updates
• Apply for a position at CosmoChute

This may include your name, email address, organisation, job title, phone number, and the content of your message or application.

1.2 Information Collected Automatically

When you visit the Site, we and our third-party service providers may automatically collect:

• Log data: IP address, browser type, operating system, referring URLs, pages visited, time and date of visit, and clickstream data
• Usage data: interactions with content, navigation paths, and session duration
• Cookies and similar technologies (see Section 4)

1.3 Information from Third Parties

We may receive information about you from third-party sources such as business partners, analytics providers, and publicly available databases, which we combine with information we already hold.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to enquiries and partnership requests
• Operating, maintaining, and improving the Site and Services
• Sending transactional communications and service updates
• Sending marketing and programme update communications where you have consented or where permitted by law
• Conducting research and analytics to understand how our Site is used
• Evaluating job applications and managing recruitment
• Complying with legal obligations, including those under Indian law and applicable export-control and space-sector regulations
• Protecting the security and integrity of our systems and preventing fraud
• Enforcing our Terms and Conditions and other agreements

Legal Bases for Processing

Where applicable data protection laws require us to identify a legal basis for processing personal data, we rely on:

• Consent: where you have given clear consent, e.g. for marketing emails
• Contractual necessity: to perform a contract with you or take pre-contractual steps at your request
• Legitimate interests: for analytics, security, and business development, where those interests are not overridden by your rights
• Legal obligation: where processing is required to comply with Indian law, regulatory obligations, or court orders

Cookies and Tracking Technologies

We use cookies and similar technologies (pixel tags, web beacons, local storage) to:

• Keep the Site functioning correctly (strictly necessary cookies)
• Analyse Site traffic and user behaviour (analytics cookies)
• Remember your preferences (functional cookies)

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. We do not currently respond to browser “Do Not Track” signals.

Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers: hosting, analytics, email delivery, and IT-security vendors who process data on our behalf under appropriate data-processing agreements
• Business partners: lander operators, payload customers, research institutions, and government agencies, only as necessary to deliver the Services and with your knowledge where required
• Professional advisors: lawyers, accountants, and auditors bound by confidentiality obligations
• Regulatory and government authorities: where required by law, regulation, court order, or to protect the rights and safety of CosmoChute and others
• Acquirers: in connection with a merger, acquisition, or asset sale, subject to standard confidentiality obligations

International Data Transfers

CosmoChute is based in India. Your information may be transferred to and processed in countries other than your country of residence, including countries that may not have the same data-protection laws as your jurisdiction. Where required, we implement appropriate safeguards such as standard contractual clauses.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Contact and enquiry data is typically retained for up to 3 years from last interaction. Application data is retained for up to 1 year if unsuccessful. We regularly review retention schedules and securely delete or anonymise data that is no longer needed.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request erasure of your data (“right to be forgotten”)
• Restrict or object to certain processing
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal

To exercise your rights, contact us at contact@cosmochute.com. We will respond within 30 days. We may need to verify your identity before processing your request.

Security

We implement technical and organisational measures appropriate to the risk to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include access controls, encryption in transit, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site and Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child under 18 without parental consent, we will delete it promptly.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. For material changes, we will provide more prominent notice (e.g. a banner on the Site or email notification). Your continued use of the Site after changes become effective constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions, concerns, or to exercise your rights. Please contact us at.